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Take a quick moment to see how Konnect Insights can enhance
your customer experience journey.
Improved Productivity With Omni-Channel Experience
With Konnect Insights’ Omni-channel setup, you can connect all customer
touchpoints from one single interface. Social Media, Calls, Chats, Emails, WhatsApp. Also add public
links of your competitors social media pages from here
Conversational View Unifies customer interactions across all touchpoints
(Social, Calls, Emails, Chats)
Manage Calls and create Tickets
All Admin Tools at the Click of a Button
Deep Dive into Marketing Insights
Set up Automation Playbooks For Various Cases
To Change Status From Resolved to Closed- To Auto Assign Call Center
- To Acknowledge Queries
- To Respond During Non-Working Hours
Deep dive into Marketing Insights
Achieve 4 Pillars of Customer Experience with Konnect Insights
